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Old Sep 16, 2017, 1:38 am
  #4  
davie355
 
Join Date: Nov 2013
Posts: 4,374
Sorry to hear about your bad experience and the rude staff. All that aside, it sounds like this problem originated at MCO.

When you say "ticket" do you mean a boarding pass, or an e-ticket receipt? The latter is what would have confirmed the change in your itinerary from MCO-ATL-DCA to just ATL-DCA.

If you were never given such a receipt and you never got one by email, then it's likely that nobody actually changed your itinerary, and it was auto-cancelled as soon as the MCO-ATL flight closed without you onboard. Unfavorable as this practice might seem, it is an airline industry standard.
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