FlyerTalk Forums - View Single Post - Calling to ask destination before pickup
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Old Sep 16, 2017, 1:35 am
  #3  
diburning
 
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,638
Just FYI, some airports (such as ORD) require drivers to call to make sure that the passenger is standing in the correct area because picking up anywhere else would result in a fine for the driver. I took Ubers and Lyfts from ORD, and each and every driver called me to make sure I was in one of the designated Rideshare Zones as these are the only places where they were allowed to pick up. None of them could pick me up from the Hilton as the Hilton was on airport property.

Another tip is to try Lyft. It's not allowed on Lyft either (with exceptions, such as airports like ORD), and if reported, the driver gets in trouble. With Uber, (assuming you are based in the US) the complaint goes to someone in Manila, Philippines whose job is to figure out which button to click to send out a canned response.
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