FlyerTalk Forums - View Single Post - Calling to ask destination before pickup
View Single Post
Old Sep 15, 2017, 10:57 am
  #2  
Iwantmy240
 
Join Date: Sep 2017
Posts: 10
Originally Posted by brunes
I am seeing more and more of this behaviour and it is driving me bonkers.

- 3/4 of the time I can't even understand the driver on the phone

- It's specifically against Uber policy to do this

- The only reason they do it is to not pick up.some.people

Putting drivers on notice - Whenever a driver calls me before pickup, they are AUTOMATICALLY getting a Max of 3 stars from me. I have zero time for this. Having to deal with stuff like this is what drove me to app based hailing in the first place.

Am I alone?
I'm a driver and I generally hate this practice as well. It is awkward and rude. However, a good driver will still call you to verify your pickup location if it's in a busy location or they think the pin is off. Do you really want to give 3 stars for that? Also, please understand that sometimes a driver may come from a long distance away to get you, unpaid. Rates are absurdly low as they are with normal pickup times, unless there's a decent surge. No one wants to invest so much time picking someone for such a low fare. You should reward the drivers that do get you without screening you with a tip.

Also, some drivers want to make sure riders are coherent and will not be problem children
Iwantmy240 is offline