Originally Posted by
jsloan
Not really. She would have gotten a wheelchair to the taxi / shuttle, and presumably once she got to the counter in the morning (or possibly even at the shuttle door). That's as far as I would reasonably expect UA's requirement of care to extend....
Seriously? So United only needs to get her to the curb and if she has to crawl on and off the shuttle and crawl to the Hotel desk and to her room, well that's just her tough luck isn't it?
Could it possibly be that's the reason they don't allow IDBing disabled people....