FlyerTalk Forums - View Single Post - "I didn't stick my finger in it" (FA response to type of pasta)- Recent AA Experience
Old Sep 12, 2017, 4:21 pm
  #85  
GNRMatt
 
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Originally Posted by SvenAge
The issue isn't about the FA becoming quicker, but about the FA getting slower because of all these additional requirements.
That's BS. That's like saying if you check into a hotel, you shouldn't ask the front desk where the elevator is or what time breakfast is because it may slow down the front desk clerk from getting to the next customer. The FA has a job to do, and part of that is answering simple questions from customers. Let's not forget, each person on the plane is a customer that is paying for the travel and service on the plane (as limited as that service may be). If you really have a problem with someone asking a question of the proper representative of a business that takes all of 2 seconds to answer, I think the problem may be on your end.
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