Odd interaction with the gold line this evening.
I have a BA flight tomorrow. Now normally I don't retrieve my boarding pass at OLCI, however for some reason I did. And so, sod's law, after doing so I received an Expertflyer notification that a better seat had opened up.
In the past, I have phoned BA, they have offloaded me, so that I can OLCI again and choose a different seat.
Not possible, sir. "Policy". "Security reasons".
Patently, a BA phone agents job will be offloading passengers from flights day-in-day-out, from flexible tickets, seat changes, etc.
Anyone able to explain the possible "security" concern? Or just yet another asinine anti-customer BA policy?
