Originally Posted by mann1mal

I'm not sure if this is true but had a troubling conversation with an AMEX CSR via chat.

Met my spend 3-4 weeks ago on my Delta Biz Plat with $5k of SM VGCs plus about $700 of "normal" spend (including a Delta purchase that DID trigger the $100 credit).

When I asked the CSR if I had met the spend requirement, he stated that I needed to spend about $4300 more, which seems to indicate the Simon Mall purchase was not being counted toward eligible spend.

When I pressed him and said I saw about $6k spend from my side, he confirmed he saw the spend, that it earned miles for the purchase, and to wait a little longer for the bonus to post.

I don't believe him...