Old Sep 6, 17, 6:56 pm
Join Date: Dec 2007
Location: Atlanta, GA
Posts: 84
Question No service on domestic TAP J flight w crew shortage. Any chance of compensation?

Just returned from our LIS-MIA flight, unfortunately we had equipment swap a few days before departure to old recliner seats. We were seated 1A/1B. Very unremarkable flight with regard to service, food and comfort. This combined with domestic TAP flight from LIS-FNC which had NO service at all for the plane means i will not be flying TAP anytime soon. On LIS-FNC flight we were seated in business class and couldn't even get a glass of water for this two hour flight. Flight had been catered with meals and food, but flight attendants refused to serve the flight as there was a "crew shortage" and according to purser, corp would not allow them to serve the food or drinks. There were 3 flight attendants on what I believe was an A319. Extremely aggravating to have paid for business class and have all attendants hide behind the curtain for the entire flight, enjoying their hot meal, which smelled delicious. I have filed a formal complaint with TAP, requesting a partial refund for the fare difference between coach and business class. Any guess on how successful I will be?
johnkel1 is offline