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Old Sep 5, 2017, 4:41 pm
  #64  
ioto1902
 
Join Date: Oct 2014
Location: Europe
Programs: EK plat, ex-FB gold, Accor plat
Posts: 1,076
Originally Posted by ft101
No, they'll just do as LH does and reseat unfit travellers (or those that do not qualify for any other reason).
From a customer relations point of view, that's very tricky.

When you select exit seats, is there any notice warning you that you may be reseated ? Or a notice listing the conditions of being eligible to this particular seat ? I'd be very interested to know.

If you are reseated, do you get a refund ? Or, is it the same BS as US carriers, saying that the fee doesn't guarantee you the preferred seat ?
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