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Old Sep 4, 2017, 3:14 pm
  #66  
dfwmusicman
 
Join Date: Jun 2005
Location: Dallas,Texas
Programs: AA Plat, HH Diamond, SPG GLD, MR GLD
Posts: 277
I just finished a 2-night stay here. Was mostly disappointed in this property. Checked in early (1:30PMish) on Saturday with an King Award reservation for the first night, and a paid exec. level for night 2. I was told rooms weren't available so they would call. Checked at the desk 45 minutes later and the second FD agent upgrades me and gets me in an Exec. room right away. Room was musty and lounge was closed for the Labor Day weekend. Only given a voucher for a pastry and coffee in the Herb'n Kitchen coffee place in the lobby. Room was fine other than the smell. For whatever reason, housekeeping did not service my room on the second day. FD agent wasn't able to get ahold of anyone, so I went looking on 3-4 different floors for a HK still on duty. Found one who brought up towels and made the bed. I would choose a different property should I need an ATL airport stay in the future.
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