Originally Posted by
swiftaw
Maybe this question has already been asked before, but I couldn't find an answer on the United website.
Do you earn the $5 credit when booking an award ticket? My guess would be not, but there doesn't seem to be anything definitive on the united site.
I have never received my credit on an award booking automatically. I have always had to email in after the fact & eventually received the credit. I used to get the credit a few days after emailing in. Lately I have had to email in 2-3 times over several weeks until they eventually posted it.
Last travel bank credit received on an award ticket was $15 for 3 of us on the same PNR. I took 3 emails over a few weeks to finally get it posted.