First class seat worse than 737 coach
Omg, never sat in such an uncomfortable first class seat. Flew HNL-SFO redeye. Only platinum but upgraded at 73 hour window? Must be 1K and GS know better than to fly this bird. In addition to the bad seat, did not have the seatback entertainment that was claimed in United's email the day before the flight. Others in FC, including a couple who paid for FC, were unhappy at having to use personal device entertainment.