Originally Posted by Corganbr

This week I was on GRU-JFK and the flight looked full. There were several names in the standby list and as a Platinum medallion I had hopes for a OP-UP. I was surprised and angry when I saw many last minute people settling in Delta One. Then I checked the app and 8 people from standby got Delta One seats even though the status said "main cabin".

Does anyone know what happened? I want to write a complaint letter to DL but thought I should check here before I do.