FlyerTalk Forums - View Single Post - Weird or just plain incorrect things FAs/SDs have said while on board
Old Aug 29, 2017, 7:41 pm
  #442  
djjaguar64
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
Originally Posted by robsaw
Measuring (KPIs) is one thing - implementing actions to improve the KPIs is another.
Agreed, you need SMART people to implement the actions.
djjaguar64 is offline