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Thread: Weird or just plain incorrect things FAs/SDs have said while on board
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Old Aug 29, 2017, 10:43 am
  #439  
YEG_SE4Life
 
Join Date: Oct 2013
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Originally Posted by Bohemian1
That seems to be an unbelievably vague and subjective goal.

"Engagement" is an interesting choice of words - I would be really interested in the KPIs that go along with this. Doubtful we'll ever know what they are though.
AC has been doing this for a while now. There is a list of 15 headings with sub KPIs.
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