french consumer protection laws question
So our trip to Provence is coming up in a few days and I just goy an email from one of our hotels cancelling our booking because of a wedding party wanting our room. They offered to facilitate our booking at another nearby hotel for the current rate on offer at that hotel (which, by the way, is the same price but for a smaller room). Do we have any protection under French law? Or are we just screwed? If I had wanted the other hotel, I would have booked it in the first place, but at this late date, most other acceptable options in a wider area (Chambery, Annecy, etc.) are booked. After expressing my displeasure at the situation, they offered a bottle of local wine if we wanted to drive the 15 kms to the original hotel for dinner. I'm not going to sue or anything but this leaves a really bad taste in my mouth. I would think a corporate hotel might offer a bit more to make it right but this is a small independent property.