FlyerTalk Forums - View Single Post - TSA should be responsible for all baggage losses
Old Aug 28, 2017, 11:12 am
  #11  
chollie
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If a pax reports luggage damage to TSA and TSA pulls the tape (instead of sitting on the claim for six months until all existing footage has been destroyed), TSA can refute or accept the pax's claim.

If TSA can prove via footage that it is not at fault, then the airlines will have to pay up. That will incentivize the airlines to either better secure their own systems or accept that they will have to pay out on all claims, knowing that some will inevitably be fraudulent, as a cost of doing business.
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