Originally Posted by
subject2load
So let's see if I've got this right :
- if a passenger wants "additional services" then he must pay accordingly, by buying a ticket for a higher cabin
- but if BA don't actually provide "additional services" then no redress will be offered, because those services (the ones which you paid extra for) were in fact "complimentary" all along...
Quite.
I would love to see BA try and defend this position in court...