Originally Posted by
SvenAge
I would hope that they would not. Really, this world is full of busy-bodies and tell tales. If someone made a mistake, big deal.
I guess you probably don't have a fear of flying, nor know someone who does? The effect of such stupid choice of words on someone who has a real fear of flying could be significant.
You seem to be assuming that the crew member somehow realises that they "made a mistake" and won't do it again? My thoughts are that if someone doesn't pull this crew member up about this, then they will probably just keep making the same stupid mistake again and again. I am not suggesting they are sacked. But they need to be told it is not acceptable. It may be a training issue or maybe it was a poor attempt at humour. Either way they need to use more appropriate words.