Originally Posted by
PV_Premier
every time i call and ask to be transferred to the partner desk, the agent says "i am the partner desk"
a few times i've called and asked to start booking a CX or LAN award ticket and i'm proactively transferred to someone else
who knows
One time I called in and told the the rep I was calling about a partner award, so she transferred me. This rep then transferred me to a
third rep after I said it was CX.