FlyerTalk Forums - View Single Post - Anyone else have issues at the T5 passport E-Gates?
Thread: Anyone else have issues at the T5 passport E-Gates?
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Old Aug 20, 2017, 3:16 pm
  #7  
gingeola
 
Join Date: Jul 2013
Location: UK
Posts: 221
This happened to me every time without fail for a while until I realised the DOB saved in my APIS profile was wrong and did not match my passport (obviously). It has worked consistently since.
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