Originally Posted by
DWooderson
Yup got the same. Called and got rerouted on a 777. That segment now shows as D fare class, so may try to see if I can get a GPU from CC and upgrade.
I am booked HND-YVR on Sep 4 and tried to call and change to the 77W HND-LAX-YVR and they were not having it.
Spent about 25 minutes on the phone with them total and they spoke to a supervisor and still didn't go for it so I am just going to try again later tonight and tomorrow.
They were nice/apologetic about it but firm.
Can you tell me what you were able to switch to and how the conversation went?