Originally Posted by
3544quebec
Well they clearly have done nothing to correct whatever is going wrong between AccorPlus and Le Club Accor.
I was Platinum last year on points. I requalified for Platinum for this year on points
I joined AccorPlus in Aug 2016 and had a Platinum Card with expiry 8/2017.
Sept 1st 2016 - Dec 31st 2016 I had 42 nights. Jan 1st 2017 till today I have had 48 nights - so 90 nights in the 12 months since joining AccorPlus
I renewed my AccorPlus membership this week and my status dropped from Platinum to Gold.
It seems they resolve individual problems but do nothing to fix the systemic error.
What counts is what you had till 31/12 last year = gold.
Then they went for a calendar year system (not rolling 12months).
With your 48nights to date, you qualify for gold again next year.