Rookie Question
New to the site. I am taking wife and daughter to Tokyo from ORD in December. Premium economy JAL(AA8404) in bound and AA60 return. AA gold with 350,000 points. On cash+points business upgrade list for AA60 return, but told by AA rep JAL portion not even upgradeable with points+cash. Not to beat a dead horse from prior posts, but is this true? Any help appreciated.