I am also unhappy as have just received an email from Malaysia. My flight from PER to KUL on 19 December in Bus class switched from A330 to B738 with flight taking 20 minutes longer
42inch reclining seat rather than flat bed on plane that leaves now at 0205
I am a One World member normally use BA This will be my first time Malaysia to Oz and not impressed. Have to leave from PER so not sure what options I have?