Old Aug 11, 17, 12:53 pm
Join Date: Mar 2012
Location: HEL
Programs: AY+ Silver, SK EBS
Posts: 176
Thanks for the very quick reply.

Very frustrating that they seem to be in the wrong here. I think the problem was that the manual they referred to only mentions access for OW emerald and sapphires - it doesn't seem to mention J passengers without status at all.
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