I'm booked KL>Per in Jan 18, previously booked my wife and kid (separate booking) and paid for a seat to ensure I was sitting with them on the A330.
The change to the 738 puts me in row 6 and my wife/kid in row 32, not bad considering it
only has 29 rows, I suspect they must be sitting in the toilets down the back which may be a good thing, more legroom!
Speaking of legroom, Seatguru says MAS 738's have got 30" seat pitch (32 on A330). Being tall and claustrophobic, 30" on a 5+ hour flight is going to kill me and no way would I have booked if i'd have known at the time.
For such a long flight, this is appalling, worse than the 32" on Air Asia X & Malindo's 73's, both of whom fly the same route.
Going to see what can be done as seat pitch for me is a specific thing I look for and they are now delivering an inferior product to what I paid for. Contacted MAS customer service but as per usual, they are 100% useless at even acknowledging your request
