Some advice please. As a Spire Ambassador I booked two nights using my ambassador weekend certificate. Booked a Deluxe Harbour Room and after reading this thread expected to be upgraded to either a Deluxe Jnr Suite Harbour View or if unlucky then a Superior Jnr Suite Harbour View. After booking I noticed the booking had changed to a Superior Jnr Suite Harbour View. It then changed to a Partial Harbour View and now is showing as a Pool view. Do I have any recourse to challenge them to change it back to a harbour view suite as I booked the hotel for the view.
During email discussion regarding club access they do state I have been allocated the Partial Harbour View Suite.