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Old Aug 8, 2017, 8:52 am
  #6  
KARFA
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Join Date: Apr 2012
Location: Leeds, UK
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Originally Posted by opalfruit
I'm being told by a BA GGL rep that I can't claim ORC on the following itinerary:

Original: LAS-LAX-SEA, all on AA.
Flown: LAS-LAX-SEA, last leg on AS due to AA tech failure causing 5hr delay.

Agent is being quite forceful, talking over me and giving me the 'This has always been the way' patter. Is he in the right?
To just check the obvious, I assume for your original LAS-LAX-SEA both flights were bought under the AA flight numbers and AA operated?
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