Originally Posted by
ThePointsCollector
Made booking in Miami airport. Stayed. Got email "How was it blah blah".. Looked in rewards $40 earned. 20 days letter checked for $40 on credit card - not there. Went to my account and saw that reservation was marked "canceled" but $40 was still in my profile as "we paid you". Sent email to customer support since I cant call them until next week, 5 days later all rewards are gone. ... is going on?
Ut Oh. I have one stay tonight, and another Sun. Lol, I never would have used booking.com without this promo. Too late to change now.