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Old Aug 3, 2017, 2:19 pm
  #4  
PDX37
 
Join Date: Dec 2000
Location: OGG
Programs: UA 1K PM/MM, HA Plat 75k+
Posts: 18
Thanks Kumulani,

Its strange to me because I always received a letter with the numbers of the certs on them, mid year so that is why I was confused 75K +. In reality is seems they just are not consistent or there is a severe delay.

I called in and the agent kept referring to the certificates as "domestic" certs, I tried to correct them and ask for clarification but the conversation was not going well so I just left it for later.

My biggest issue now is that they pull INTL certs for domestic travel and its a huge mess now due to the fact that they can reinstate erroneously pulled certificates.

I get that Hawaii is not a business airline and that I am using them for such but the agent consistency is really bad. I am applying for a Corp Account and I hope it gets better.
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