FlyerTalk Forums - View Single Post - Full flight; forced gate check of hand baggage in CE; bins empty.
Old Jul 31, 2017, 10:50 pm
  #15  
HarryKUK
 
Join Date: Jan 2015
Location: Bangkok / London
Programs: BA Silver, AmEx Platinum, AVIS Presidents Club, Marriott Titanium Elite
Posts: 1,106
Originally Posted by GrahamClarke
I was on an AA flight in the US earlier this year where a similar thing happened to an economy passenger. She was told to gate check her luggage and after boarding complained that there was space in the economy bins.

She demanded her baggage back, claiming that the crew had lied about this. Net result was that the cabin crew then kicked her off the flight! She was somewhat argumentative but not ridiculously so and the CC seemed very heavy handed about it.

So could be worse on BA!
Is there ever a way to win an argument with ground staff / crew? Surely they can always use the argument of 'Pax was disruptive / argumentative / failed to follow crew instructions' etc and simply offload? All feels very one sided.
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