View Single Post
Old Jul 30, 17, 12:39 am
Biggie Fries
Join Date: Jul 2010
Location: PHL
Programs: AA Plat, WoH Glob, HHonors (faux) Diamond
Posts: 2,919
Amex Personal Plat

Called just before AF hit. Nothing.

Called back after AF hit. Offer to downgrade, lots of info on card benefits.

Called back 10 days or so after that. $300 credit or 30,000 MR points, no spend required. I took the points.

What do I make of all that? Net spend of about $10K past year. Have lots of other Amex cards, including a Business Platinum. Did not get a retention offer previous year, so 13 month theory doesn't explain anything. Called retention line directly on first two calls, got patched to some sort of "specialist" on 3rd call where I called in to the regular card number. Go figure -- my lucky day.
Biggie Fries is offline  
Reply With Quote