Originally Posted by
CarmenOM
Did you call DL to do the upgrade? VS referred me back to Delta. I called AF to get the AF upgrade.
Yes, I called the medallion line. I don't think that VS can access your Sky Miles account, only DL can. The 2nd agent I spoke with knew exactly what I was asking to do and said she had already helped a few other pax get mileage upgrades on VS.
I plan to call regularly to try to get the upgrade. In the future, when they say it's not possible, I will probably ask them to double check and explain that it's a new thing. However, that also concerns me that they would do it wrong...