FlyerTalk Forums - View Single Post - luggage delayed for 3 days - compensation?
Old Jul 27, 2017, 4:46 am
  #12  
garykung
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Originally Posted by Cathay Dragon 666
I have found any luggage issues it's best to deal straight with Hong Kong Luggage Office. I have found out-ports to be unhelpful, and forget about any compensation out of them. Maybe they are not authorize to give out compensation, but it's extremely tough.
Because they are outsourced.
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