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Old Jul 25, 17, 10:35 am
  #1051  
SFCav
 
Join Date: Jan 2016
Location: San Francisco, Ca
Programs: DL DM; Hilton Gold; Hertz President circle
Posts: 111
Delta FTW!

We were delayed due to traffic on the taxiway and arrived about 45 minutes late to SEA, reducing my layover to about 10 minutes. I sent Delta a DM on Twitter explaining that I'd have to hoof it from B to S at SeaTac and wasn't confident I'd make the connection with the delay. The awesome agent protected me on the next flight and wished me luck. When we pulled up to the gate, I saw a red Porsche from my window and when I walked through the door there were two Delta agents holding an iPad with my name on it. The driver said my DM on Twitter had reached leadership and they were holding the plane for me to make the connection. VERY impressive and hugely helpful!! Thank you, Delta!!
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