Not really liking the new interface. Tried 2 trips so far comparing against the actual hotel websites. One of them was way off price wise(Citi way higher), and the other was close, but the hotel website was $40 a night cheaper using their "best rate" promo(meaning with the 4th night free it was cheaper on Citi, but should have been $120 less). Still seems like calling will be the best move, as it allows you to pick different rates through the rep. Citi needs to fix this asap or this new method will be a complete waste.
Last edited by Amex For Children Of Africa; Jul 23, 2017 at 6:48 pm