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Old Jul 21, 17, 1:13 pm
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,267
Originally Posted by WineCountryUA View Post
There have been numerous recent reports of folks getting the fare difference of a price change within 30 days of original purchase for $50 change fee.

Appears this may be a unpublished benefit.
Interesting. In each case I got back a roughly $150 ETC, and both times the "premier desk" phone agent readily offered to process the credit without mentioning or assessing any fee. But each case required an extraordinarily lengthy period on hold after the initial chat, which made me wonder if some portion of the transaction was manual and/or unofficial.

Perhaps they waive the fee for elites?
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