Originally Posted by
icegirl
Supposing I walked into the lounge with a reusable cup or small flask and made my own drink and grabbed some shortbread or whatever biscuits are on the side before boarding. Would that be considered acceptable behavior?
I think that you know the answer to that as well as we do. The Lounge offers hospitaity, and I doubt that you would "grab" anything as it implies seizing or snatching.
What I still want to know is what the passenger had to say when asked to pay, and indeed whether he paid. I would not have charged him for hot water as I would not have given him any - I would have sold him a cup of tea, coffee, or whatever, and if he had some exotic substance to put in rather than what we sold - then I would have handed him the teabag and the accompaniments and let him do what he wanted.
The real theme here is whether BA were mean in charging, but how many here take their own teabags. Actually, after more Low Cost fllights than I care to remember I have never seen such an incident.