Originally Posted by
noahcon
But they still charged me $38 for valet parking and took all the points.
While it may be best to refund as a matter of customer service, they are not legally obligated to do anything.
At the minimum, you have utilized the room and the parking.
Originally Posted by
maracle
If the accident wasn't your fault then you won't be charged higher premiums.
I would say the correct way to say this is an insurer can't increase your premium simply because you have a no-fault incident. However, the insurer can still raise your premium for all other reasons (such as increased cost of insurance).
Originally Posted by
drphun
You can report it to your insurance company, but tell them you don't want to pursue it through them at the present time because the hotel has accepted responsibility.
+1 You paid the premium. Let your insurance works for you.
Originally Posted by
klevin99
I'm surprised no one mentioned the fact that the hotel may not be owned or run by Marriott. Who the right party is to deal with depends on the hotel, as does the likelihood of "bennies" from Marriott.
Exceptionally true.
In fact - it is almost certain that the valet is run by another vendor.
Marriott may not be liable as much as you think.