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Old Jul 12, 17, 3:04 am
Join Date: Mar 2015
Posts: 1,989
Originally Posted by Adelphos View Post
To be totally fair to the OP (who seems like just a semi-frequent traveler), airlines to have more strict policies regarding these things than other parts of the travel experience. For example, most hotels allow for cancelling and rebooking at no charge. The OP may have expected airlines to have a similar policy. The issue is the anger directed at Delta for standard industry practice.
Not exactly accurate as hotels also sell rooms at pre-paid rates which cannot be cancelled for a refund nor made changes to.
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