FlyerTalk Forums - View Single Post - UA Allegedly Destroys $42K Wheelchair

Jul 11, 2017, 12:36 pm

#10

knit-in

Join Date: Sep 2000

Location: New York, New York

Programs: AA Gold, Alaska MVP; Free Agent Super Duper Diamond Treasure Chest ;)

Posts: 4,682

Quote:

Originally Posted by spin88

Bags get damaged, and I know odd items like this are the most likely to be damaged. As others suggest the baggage people don't know how to handle them, and so I don't think this is one to bash United over.

That said.... after Dao, and a string of other stories (punching out a 72 year old at IAH and leaving him laying on the floor; etc) basically anything negative about United is now news.

Sort of rough justice for running such a crappy anti-customer airline.

In the face of bad PR, it is difficult to be perceived objectively.

Reply