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Old Jul 11, 17, 10:54 am
Join Date: Dec 2003
Location: LAX
Posts: 9,087
Originally Posted by hessbo View Post
The IFE is indeed very unreliable. On the 77W in J, it's not operational at my seat in 50% of flights. In eco it's more reliable.
Once I got a 5000 bonus miles compensation but usually I don't bother to complain anymore.
while i can imaging occasional problems 50% number is rather exaggerated unless you have a couple flights and one of them had issues...

on 6 flights last year in Y+ and C (with 3 family members on 4 of them) we did not have a single "non-operational" case although remotes etc were not very responsive on several..
azepine00 is offline