Originally Posted by
enviroian
Well all I know is after I read the OP post then noticed it was their first post....I knew she wasn't in for a pleasant ride lol
Yep, and it's no wonder.
It's fair that Delta charges a fee to takeover external tickets. Delta compensates these external agencies for selling tickets because they share some of the cost of marketing and servicing these tickets. If Delta ends up shouldering this responsibility instead of the agency, it's fair that Delta should be compensated.
It's also fair that Delta charges an award redeposit fee (though the fee amount and when to charge it are points of discussion). If Delta didn't charge this fee, people could tie up reservations they don't intend to use, which would impact other fliers. Additionally, the risk of having the price drop after we purchase is the price you pay for the security of having your reservation honored in the event that Delta could sell your seat to someone else at a higher price.