FlyerTalk Forums - View Single Post - FAQ: aavacations.com / AA Vacations flight & vacation package questions, discussion
Old Jul 8, 2017, 9:03 am
  #184  
brp
FlyerTalk Evangelist
 
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
No hard evidence, but I would expect the agents to have the ability to do this before it is implemented on the website. The superficial "support" for this:

When AA changed domestic First to be called Business, it took the AAVacations website quite a while to catch up. Sometimes one had to Book F, sometimes J. And trying things like Flight+Car can still yield "no results found" error messages if not done properly (and "properly" may mean "wrong" for some destinations).

Their website support lags even AA.

Cheers.
brp is offline