Old Jul 4, 17, 12:28 am
  #13  
slidergirl
 
Join Date: Jul 2008
Location: Exactly where I want to be
Programs: IHG Gold,SPG Gold, HH Gold, Marriott Gold, Hyatt Discoverist, Delta Kettle, AMEX Plat, DL AMEX Plat
Posts: 1,391
I just got back from work. Thanks for the replies. At least I know I on the right track with my suggestions while he was stuck in the traffic. I didn't think about trying to find the local DL number. I'll try to find and keep it at the desk!

The backup in the canyon was hours and no way to turn around or go elsewhere. He was lucky he at least had cell service as there are some known gaps in coverage through the canyon. There were no more flights to his destination nor even in the same direction for any kind of overnight connection, so he ended up coming back to the hotel once traffic started moving. Dad bought him a new ticket for a morning flight and decided to work on credit for the missed one.
slidergirl is offline