Originally Posted by
helvetic
There's a dedicated non-1K Premier CS email address too, and you can email regular Customer Care directly (instead of using a form) at
[email protected].
As a Platinum, I have always had a quick response time when using the form (the form propagates all your essential information, when logged in.. and I "believe" it routes it faster if your Gold or Higher) Just a thought on using the form instead of an email for non 1K's..