Originally Posted by
ekozie
HUACA, rinse, repeat. Hyatt phone reps, even on elite lines, have really gone down the drain. Can't remember the last time I got what I needed accomplished with them on the first call.
I tried 3 different times. Same result.
It is a shame that they advertise no "black out dates" for the certs, and then put in restrictions to render the free night certs useless.