Originally Posted by
headingwest
First rule of booking a cheap ticket....make sure you see the booking fare before paying!
I wouldn't touch this with a bargepole.
Helpfully they showed the fare rules, without the actual fare code and without a reference to the cabin apart from their own text. Interestingly enough the booking in their system is still listed as Business, its only when you look at the fare code on the ticket receipt do you see Z.
Sadly I'd taken a gamble on this before the comments about it started appearing; will see how we get on with a refund/Sec75 chargeback.
ETA: Just spoken to a lovely lady at GeoStar, she prompted me whether I was calling about this fare. Unsurprisingly they've gotten a large number of calls about this. Apparently there was a system error with AB this morning, the fares were supposed to be in Y (as we all now know), and so they're freely offering cancellations or to continue in Y. Just need to drop them an email to confirm the cancellation and they'll issue a full refund.