Originally Posted by
moops380
My original 3 legs are on 618 stock but the KLM ticket on 016 (united).
These legs were separately ticketed? I understand the frustration with the delay, but it sounds like you got above-and-beyond service from someone (UA? KLM?). You would not normally get protected or rebooked on separate tickets, so although with the benefit of hindsight (relative to when they did the rebooking) you wound up worse off than if they'd just let it be, it sounds like they were trying to do the right thing.